Conflict of Interest in Healthcare

HealthStream provides online healthcare compliance solutions to help health systems, facilities, and organizations across the care continuum comply with government regulations and accrediting body requirements.

COI-SMART™ provides comprehensive tools for tracking and managing Conflicts of Interest (COI) disclosures.

COI Management Processes are Different in Every Organization

COI-SMART™ conforms to your institution’s management process. It features multi-level branching questionnaires, automated assignment of reviewers, disclosure management plans, and data mining tools for auditing, tracking, and reporting on potential conflicts of interest.

1,200+

installed locations
650K+

respondent submissions
10M+

COI disclosures and counting

COI-SMART™ helps you manage:

Annual and transactional COI disclosures
Compliance with institutional policies
Purchasing decisions
NIH disclosure and reporting requirements
Integration with CMS “open payments” database

Brandon Hall COI Smart Award

Custom Role-Based Questionnaires

Fully customizable questionnaires are automatically configured for each respondent based on the individual’s role and allows for multilevel questions based on response.

Simple Reviewer Queue

Automatically assign reviewers based on a respondent’s role and filter affirmative disclosure responses to facilitate the review process.

Standard and Custom Reporting

COI-SMART is pre-loaded with dozens of standard reports that can be customized to your specific needs.

Disclosure Management Plans

Create Management Plans to mitigate financial (or other) conflicts of interest using custom templates or pre-approved “quick-text”. Respondents may accept or negotiate plans, with all communication automatically documented in COI-SMART. Plans are searchable and reportable.

Administrative Dashboards

Administrative dashboards provide a graphical representation of COI disclosure status.

Connects to CMS Open Payment Database

Direct connectivity to the CMS “Open Payments” database allows reviewers to quickly and easily look up public data and compare it to provider self-disclosures in COI-SMART™. It also serves as a reminder to providers that their industry arrangements are publicly available and should be reviewed before disclosing in COI-SMART™.

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Conflict of Interest in Healthcare

COI-SMART™ helps you manage:

COI-SMART™ Features

Custom Role-Based Questionnaires

Simple Reviewer Queue

Standard and Custom Reporting

Disclosure Management Plans

Administrative Dashboards

Connects to CMS Open Payment Database

Resources To Help You On Your Journey

Resources To Help You On Your Journey

Article

Ten Conclusions about Conflict of Interest Management in Healthcare

Infographic

CMS Open Payments Database

Article

Trends That Will Shape the Next Decade in Healthcare

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